Report Author: Jason Howard
Book Summary
When Linda Babcock asked why so many male graduate students were teaching their own courses and most female students were assigned as assistants, her dean said; “More men ask. The women just don’t ask.” It turns out that whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don’t know that change is possible – they don’t know they can ask. Sometimes they fear that asking may damage a relationship. And sometimes that don’t ask because they’ve learned that society can react badly to women asserting their own needs and desires.
The goal of this book is to explore the causes of the difference between men and women when it comes to negotiating for one self, using “asking” as a lens through which to examine how women negotiate life in the broadest sense. By looking at the barriers holding women back and the social forces constraining them, Women Don’t Ask shows women how to reframe their interactions and more accurately evaluate their opportunities. It teaches them how to ask for what they want in ways that feel comfortable and possible, taking into account the impact of asking on their relationships. And it teaches all of us how to recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate inequalities – inequalitites that are not only fundamentally unfair but also inefficient and economically unsound.
With women’s progress toward full economic and social equality stalled, women’s lives becoming increasingly complex, and the structures of business changing, the ability to negotiate is no longer a luxury but a necessity. Drawing on research in psychology, sociology, economics, and organizational behavior as well as dozens of interviews with men and women from all walks of life, Women Don’t Ask is the first book to identify the dramatic difference between men and women in their propensity to negotiate for what they want. This book tells women how to ask, and why they should.
Major Points Made By Author
Chapter 1 – Opportunity Doesn’t Always Knock
Are women asking less than men?
More women than ever participating in the workforce (76.8% of women 25 to 54 worked outside the home in 2000 vs. 64% in 1980) Likewise 38% vs. 22% in 1978 are self-employed
Women don’t ask, even when they know they should
Studies conducted by the authors and other institutions show starting salaries for students from Carnegie Mellon (male 7.6% higher than female salaries) Only 7% of female students negotiated and 57% of male students negotiated, even though all students were taught and told they should be negotiating.
Women are trained from birth that they should not ask or negotiate
Women believe more than men that they should work hard and their efforts will be recognized and they will be rewarded with what they deserve.
Is it necessarily a problem?
Equally qualified 22-yr. Old man and woman receive offer for $25K/yr. But man negotiates to $30K. Each receives 3% annual raise (which is unlikely given their differences in propensity to negotiate) by the time they reach 60, the gap will be more than $15K per year ($92K to 76K). With extra earnings over 38 yrs and a 3% compound interest rate, the man would have $568K more than the woman.
Molehills become mountains = negotiate
It’s becomes more than just about the money – the more we make, the more opportunity comes our way because society places value on the amount we make as a symbol of how successful we are and can be
Studies performed by the authors showed that women see fewer opportunities that are adaptable than men (i.e., turnips vs. oysters.)
Chapter 2 - A Price Higher Than Rubies
Reference Set Needs To Change
Women reference other women, and therefore don’t see that they are actually behind. They need to broaden their reference set and research both men and women (add both to their consideration sets) when looking to negotiate. Even though women are still paid less than men, they still feel as satisfied about what they are getting paid as men are.
Women expect less, primarily because they are not sure how to properly assess the work they are performing because they have been childcare providers and in other professions that have not had a lot of formal assessments.
Women, and anyone for that matter can get more for their situation when they question their low sense of entitlement, research appropriate goals, and get the kinds of support they need to ask for what they deserve.
Chapter 3 – Nice Girls Don’t Ask
Sociological and psychological reasons for why we stick to gender norms. Men are seen by society as needing to be assertive, dominant, decisive, ambitious, self-oriented. Women are seen as needing to be warm, expressive, nurturing, emotional.
Chapter 4 – Scaring the Boys
Society’s double standard for judging the effectiveness of men vs. the effectiveness of women.
How big a problem is women’s overly tough behavior? Are women scary when they are assertive and is this a double standard?
For women who want to influence other people, they need to be seen as likeable – their influence is also clinically proven to increase as their likeability increases.
How should women react; 1) Start their own businesses, 2) Women working in male dominated businesses and/or industries should try everything in their power to reduce their token status by recruiting other women into their fields and firms, working to build networks with other women, and helping women rise to higher levels within the organization, and 3) Choose wisely by seeking out firms where women are already doing what they want to do (environments where women are about 15%+ of the higher level workforce.)
Chapter 5 – Fear of Asking
Women clinically have a higher fear of negotiating, and an even higher fear of negotiating for themselves. Many women are seen as tough bargainers and strong negotiators for their companies. However, when it comes to negotiating for themselves, it becomes personal and they are less likely and less willing to negotiate.
Chapter 6 – Low Goals and Safe Targets
While we can point to sociological and historical reasons why women come up short economically and socially, negoatiation and negotiation skills also play a key role. Not only are women less likely to ask for what they want, but when they do they usually come away with less than men when they do decide to negotiate.
Example of Ivy League graduates negotiating salaries, men statistically proven to be able to negotiate a 4.3% higher salary vs. women accomplishing only a 2.7% higher wage, or a 59% difference in payout. Again, as before, over time this discrepancy, if carried out until retirement and with a 3% compound interest rate equates to a $2.1M gap.
The problem is that women are prone to asking for too little and concede too much or too soon. This comes from a lack of confidence in their negotiating abilities.
Goals, Goals, Goals
The way to correct this is by first establishing targets/goals before you negotiate. People who go into negotiations with more ambitious targets tend to get more out of the negotiation than those that don’t. This is because higher targets influence the first offer a person makes in a negotiation and they influence how quickly or slowly a person concedes from his or her own opening position.
The Power Of Optimism
Research shows women tend to think the pie is smaller than men and that men go into a negotiation estimating their piece to be a lot larger. There has not been a lot of research in this area, but what is known is that men tend to have a lower perception of risk than women when going into a negotiation and therefore feel that they have less to lose by thinking bigger.
The Power of Information
A woman’s lack of optimism can lead a woman to determine her own fate before a negotiation even begins – by not thinking the available pie is substantially large, she is less willing to get the information and references necessary to effectively negotiate a larger position.
Increasing Control
Aggressive goal setting when entering a negotiation has been found to be one of the fastest and most effective ways for people of any gender to increase their negotiating effectiveness. While this will undoubtedly help, for women, this may or may not raise their performance in a negotiation. The reason is that male managers are prone to entering a negotiation with a woman with a lower starting point and will also refuse to negotiate with women. Men will also not concede as much to a woman as they will to a fellow man and take for granted that the woman will most likely settle for less.
Chapter 7 – Just So Much And No More
Negotiations do not take place in a vacuum and as discussed above, gender norms play a very large part of how negotiations play out. It has been researched extensively how sales people will quote higher prices to women (and African Americans) than to white males.
In terms of influence networks, male “informational and influence” networks are setup mostly of men while women have more well rounded networks made up of both men and women.
In terms of networking and networks, it has been found that while both men and women gain from their strong networks, men gain considerably more from their weak networks than women and minorities from their weak networks.
A couple of things going against women in terms of their influencer networks are; 1) Men feel they need to explain everything around a woman’s successes and qualifications when referring her to someone else and will often decide to take the easier route when referring a male, and 2) Women tend to find themselves in a “structural hole” or a hole in which they associate more with those around them, making it difficult to bridge the gap to more influential and powerful players in the network.
One additional theory that abounds is that it is more acceptable for a man to use his network than it is for a women. For men, this is seen as being resourceful while it is seen as manipulative for women.
Women need to strive to move themselves into a position of political or informational power in order to break the bonds and to develop the necessary strong networks.
Chapter 8 – The Female Advantage
Women do have some advantages that can outshine men on negotiations, specifically as women focus more on integrative/cooperative negotiation techniques and relationship building. These can be a huge advantage when putting together more long term, difficult, strategic partnerships whereas men have an aggressive style that is better suited for the shorter term deals.
Where this breaks down is when a woman comes up against a very difficult negotiator using the competitive win/lose mentality. Unless a woman is skilled at principled negotiation and Negotiation jiu jitsu (Getting To Yes), she will be vulnerable and left frustrated from the experience.
How Are Major Points Applicable To Self
- Be very happy I am a man.
- Look for ways to reward star female employees so they feel appreciated and stick with the organization vs. losing them.
- Put in review processes and evaluation structures that lead to subjective performance reviews where women are treated as fairly as possible.
- Be open and honest with female coworkers and don’t do anything that goes against Title VII (where women are protected against being told they need to go get sensitivity training and/or wear more make-up and become softer.)
- Continuously focus on setting high goals and expectations when going into any negotiation.
- Develop and nurture an informational/influencer network, even if it includes weak and infrequent associations.
- Be careful to spot the political/informational networks women are building in order to increase their importance and influence. As such, where possible and beneficial, help them build such positional power. And, where not beneficial to the greater good of the organization dissipate the political power building.
- Successful women negotiators approach negotiations with the “Getting To Yes” approach – this approach therefore can work well in all situations, but especially when dealing with a female on the other side of the table.
How Are Major Points Applicable To Group
- Be very happy we are men.
- Put in review processes and evaluation structures that lead to subjective performance reviews where women are treated as fairly as possible.
- Be open and honest with female coworkers and don’t do anything that goes against Title VII where women protected against being told they need to go get sensitivity training and/or wear more make-up and become softer.
- Staff negotiations with men until you can put your female employees through rigorous negotiation training that has them raise their sights and goal setting.
- Be careful to spot the political/informational networks women are building in order to increase their importance and influence. As such, where possible and beneficial, help them build such positional power. And, where not beneficial to the greater good of the organization dissipate the political power building.
Recommended Other Readings
- Get Paid What You’re Worth, Robin Pinkley and Gregory Northcraft
- The Economic Emergence Of Women, B. Bergmann, 1986
- The Perception Of Risk, P. Slovic, 2000